Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies referenced here, regulate your access to and use of bostonpaintpros.com and any related websites (the "Website"). Please review them carefully, since they define important legal rights and obligations.
By using the Website, you agree to these Terms. If you do not accept them, do not use the Website. We may revise these Terms or restrict access at any time, with or without prior notice. If you continue using the Website after changes are posted, that means you accept the updated Terms. The Website is intended for users in the United States and its territories. You represent that you are of legal age and otherwise eligible to use it.
Our Privacy Policy explains how we collect, use, and share personal information, and it is incorporated into these Terms. Using the Website also means you have read and accepted that policy.
These Terms include a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is designed to connect homeowners with independent providers of home improvement, maintenance, repair, renovation, and related services ("Third-Party Providers").
We do not:
- Provide professional services ourselves.
- Review the quality, licensing, or legality of providers.
- Confirm regulatory compliance.
- Employ or endorse providers.
The Website provides:
- Tools that help connect you with Third-Party Providers.
- For providers, access to people seeking services.
You use the Website entirely at your own risk.
2. Form Submission and Contact Consent
When you submit a form, you consent to our use of your information as described in the Privacy Policy. You also agree that we and Third-Party Providers may contact you by:
- Phone, including prerecorded or autodialed calls
- Text message
- Postal mail
Message and data rates may apply. You are not required to give this consent in order to make a purchase. You may opt out by following the instructions provided.
You also confirm:
- The information you submit is accurate.
- We may monitor or record calls for quality or compliance purposes.
3. Eligibility and Authority
You may use the Website only if you:
- Are 18 years of age or older.
- Are located in the United States or one of its territories.
- Are not barred from using the Website under applicable law.
If you use the Website on behalf of a business, you confirm that you have authority to bind that business.
4. License
We provide you with a limited, non-exclusive, non-transferable, revocable license to access and use the Website on devices you own or control. All rights not expressly granted are reserved.
5. Restrictions on Use
You agree not to:
- Use the Website for competition, harassment, or unlawful activity.
- Scrape, hack, disrupt, or overload the Website.
- Gather user information for spam or unsolicited outreach.
- Submit false or misleading statements.
- Copy, frame, modify, or reuse content without permission.
- Reverse engineer, bypass, or interfere with security features.
We may suspend or terminate access at any time, with or without notice.
6. User Content and Feedback
Any content you submit, including feedback or reviews, remains yours, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, display, and otherwise handle that content.
You promise that:
- You own the rights to the content or have permission to submit it.
- Your content complies with applicable law and does not violate others' rights.
We may use feedback without paying compensation or providing attribution.
7. Links and Third-Party Sites
Any links to third-party websites are provided only for convenience. We do not control those sites and do not endorse them. Your use of those sites is governed by their own terms and policies.
8. No Endorsement or Contracting
We do not verify, endorse, or guarantee any provider. Quotes shown on the Website are informational only and are not binding offers. Any contract for services is formed directly between you and the provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner communications through automated methods such as phone or email. Consent is not required to receive services. To opt out, follow the instructions in Section 2.
10. Disputes with Third Parties and Release
Any dispute you have with a provider is solely between you and that provider. You release us from claims related to those disputes.
If you are a California resident, you waive Civil Code §1542; similar waivers apply where allowed by law.
11. Intentional False Information
If you provide false contact or address information, you may be liable for resulting losses. You agree to indemnify us and any providers for harm caused by that false information.
12. Proprietary Rights
All Website content, trademarks, and copyrights belong to us or our licensors. Nothing in these Terms transfers ownership to you.
13. Reliance on Information
The information on the Website may be incomplete, outdated, or otherwise not fully current. We make no warranty that it is accurate or complete.
14. Termination and Changes
We may modify, suspend, or discontinue the Website or your access to it at any time. Provisions that by nature should continue to apply, including disclaimers and arbitration terms, remain in effect after termination.
15. Disclaimers
The Website is offered "as is" and "as available." We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
You use the Website at your own risk.
16. Limitation of Liability
To the fullest extent allowed by law:
- We are not responsible for indirect, incidental, special, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us, whichever is greater.
Some jurisdictions do not allow these limitations.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising out of your breach, your content, or your interactions with providers.
18. DMCA and Infringement Notices
Send copyright claims to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Please include:
- A description of the work and where it appears
- Your contact information
- A statement made in good faith
Submitting false notices may create liability.
19. Electronic Communications
You consent to receive notices electronically through email or the Website. Those electronic notices satisfy legal requirements for written communication.
20. Dispute Resolution and Arbitration
All disputes will be resolved through binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims of $10,000 or less: may be decided through written submission
- No class actions or jury trials
- The arbitrator's decision is final and binding
21. Choice of Law and Venue
Delaware law governs these Terms. Any dispute not subject to arbitration must be brought in Delaware state or federal court.
22. International Use
The Website is based in the United States. If you access it from outside the country, you do so at your own risk.
23. Force Majeure
We are not responsible for delays or failures caused by events beyond our control, including natural disasters, war, or network outages.
24. California Notice
Contact the California Department of Consumer Affairs:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim related to the Website must be filed within one year, unless applicable law requires a different period.
26. Severability, Waiver, and Entire Agreement
If any provision is found unenforceable, the remaining provisions stay in effect. Section headings are included for convenience only. These Terms and the Privacy Policy make up the entire agreement between you and us.
27. Miscellaneous
These Terms do not create a partnership or employment relationship. No third party receives rights under these Terms.
28. Contact
Questions? Reach out using the address listed above.
All rights reserved.
