Last Updated: October 6, 2025
At Boston Paint Pros (bostonpaintpros.com, "we," or "us"), your privacy matters to us.
This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have. By using bostonpaintpros.com or any website that links to this policy, you agree to the terms described here.
Scope
This policy applies to information we collect:
- On our website
- Through emails, text messages, and other electronic communications
- Through ads and applications on third-party websites that link to this policy
It does not apply to offline information or websites we do not control.
Information We Collect
We collect three general categories of information:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Details about your service request, such as location, scope, timing, budget, and notes
- Any other information you choose to share
2. Information Collected Automatically
Examples include:
- Pages visited, links clicked, time on site, referring pages, and exit pages
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tracking tools
3. Information from Third Parties
Examples include:
- Updated contact details
- Purchase or interaction history
- Service verification and fraud screening data
- Advertising and analytics data, including email open activity
Your information may be processed in the United States and other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize returning visitors
- Measure site performance
- Personalize content
- Support advertising
You can block or delete cookies through most browsers, but some site features may not function properly. Third parties may also place their own cookies, which we do not control.
Interest-Based Advertising
We work with partners to show ads that match your interests. These partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to reach devices.
You can opt out at:
How We Use Your Information
We use information to:
- Provide and improve our services and website
- Process and fulfill service requests
- Connect you with appropriate providers
- Communicate about requests, updates, and support
- Tailor user experiences and marketing
- Support analytics, research, and product development
- Detect fraud, abuse, and security issues
- Enforce our Terms of Use and comply with legal obligations
How We Share Information
We may share information in the following ways:
Service Providers and Provider Networks
When you request a quote or service, we may share your details with third-party providers and networks so they can respond to your request.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We may share information with vendors that help us run the website and our business, including providers for analytics, security, payments, support, and marketing. These vendors may use data only to perform services for us.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and targeting. We may also share information you provide, such as your email address, with partners that referred you.
Aggregated or De-Identified Data
We may share information that does not identify you personally.
Legal and Safety
We may disclose information to comply with the law, protect rights or safety, or investigate fraud and abuse.
Business Transfers
Information may be transferred during a merger, sale, financing, bankruptcy, or acquisition.
Recipients of your information may follow their own privacy policies.
Your Choices
- Limit the information you share: You may browse public pages without submitting personal details, but service requests require certain information.
- Marketing emails: Use the unsubscribe link in an email to opt out of marketing messages. This does not stop communications from service providers.
- Cookies: Change your browser settings or use available opt-out tools.
Access and Control
You may request to:
- See the data we hold about you
- Correct inaccurate information
- Delete data where permitted
- Object to certain uses of your data
Use the contact details in the How to Contact Us section below.
Data Retention
We retain personal information only for as long as needed to fulfill the purposes in this policy. Retention decisions depend on:
- The type and sensitivity of the data
- The risk of harm from unauthorized use or disclosure
- Why the information is processed
- Legal obligations
- Available alternatives
Security
We use administrative, technical, and physical safeguards to protect personal information. Sensitive data is transmitted using SSL, but no online system can be guaranteed to be completely secure.
Children's Privacy
Our website is intended for users age 18 and older. We do not knowingly collect information from children under 13. If you are under 13, do not submit a request. If you are under 18, use the site only with appropriate consent or legal capacity.
California Privacy Rights
California residents may have the following rights, subject to exceptions:
Right to Know
You may request information about:
- The categories of personal information collected
- The sources of that information
- The purposes for collecting it
- The categories of third parties it is shared with
- The specific personal information we maintain about you
Right to Delete
You may request deletion of your information, where exceptions apply.
Right to Correct
You may request correction of inaccurate information.
Right to Opt Out of Sale or Sharing
We do not sell personal information for money. However, ad-related sharing may be considered a "sale" or "sharing" under California law. To opt out, send us: "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
You will not be treated unfairly for exercising your privacy rights.
Verification
We must verify requests before responding. Requests that cannot be verified or are excessive may be denied.
How to Submit a Request
Contact us using the details below and include "California Privacy Request." Authorized agents must provide proof of authorization.
Shine the Light
You may request a list of personal information shared for direct marketing in the prior year by including "California Shine the Light."
Visitors Outside the United States
This site is intended for U.S. users. If you access it from outside the United States, your information may be transferred to and processed in the U.S., where laws may differ from those in your country.
Changes to This Policy
When we update this policy, the "Last Updated" date will change. Continued use of the site after an update means you accept the revised policy.
How to Contact Us
Boston Paint Pros
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
For California requests or opt-outs, mail your request with "California Privacy Request" or "Do Not Sell or Share."
